What It Is

A source of support

The Veterans Crisis Line is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. The caring, qualified responders at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances.

Timeline. 2007: Founded the National Veterans Suicide Prevention Hotline. 2009: Launched online chat. 2010: Introduced Veterans Crisis Line branding. 2011: Launched text 838255. 2012: Increased number of responders by 50%. 2016 & 2018: Opened second and third call centers; Increased staff. 2020: Started Caring Letters Program.

Since its launch in 2007, the Veterans Crisis Line has answered more than 5.6 million calls and initiated the dispatch of emergency services to callers in crisis more than 204,000 times. The Veterans Crisis Line anonymous online chat service, added in 2009, has engaged in more than 660,000 chats. In November 2011, the Veterans Crisis Line introduced a text-messaging service to provide another way for Veterans to connect with confidential, round-the-clock support and since then has responded to more than 218,000 texts.

Continuing care after the call, the Veterans Crisis Line has referred more than 1 million Veterans to their local SPCs. Available in each VA medical center across the country, SPCs can connect Veterans to the counseling and services they need.

If you are in crisis and need to speak with a crisis responder, please call 1-800-273-8255 and Press 1.

If you’re a Veteran in crisis or concerned about one, there are caring, qualified VA responders standing by to help 24 hours a day, 7 days a week.

Veterans Crisis Line – Behind the Scenes
“Behind the Scenes” provides a look into one of the three Veterans Crisis Line call centers, where qualified, caring responders answer the calls of Veterans, Service members, and their families and friends in times of crisis. In the video, VA responders, some of them Veterans themselves, share their stories and experiences in providing vital support and referrals for Veterans and their loved ones.