About Us

If you're a Veteran in crisis or concerned about one, the Veterans Crisis Line is a free, confidential resource that connects you to a real person specially trained to support Veterans.

A Source of Support

Care doesn’t end when the conversation is over. Our responders can connect you with the resources you need. You don’t have to be enrolled in VA benefits or health care to use the Veterans Crisis Line.

Launched in 2007, the Veterans Crisis Line started with 14 trained responders working out of a call center in Canandaigua, N.Y. It’s grown to include an online chat and text service with 500 responders in three call center locations. Because many responders are Veterans, they’re familiar with the challenges Veterans face.

Continuing care after the call, chat, or text, Veterans Crisis Line responders can refer Veterans to a local suicide prevention coordinator (SPC). Available in each VA medical center across the country, SPCs can connect Veterans to the counseling and services they need.

Responders are also available 24/7 to help active-duty service members and their families and friends through a crisis through the Military Crisis Line. Service members, including members of the National Guard and Reserves, along with their loved ones, can Dial 988 and Press 1, chat online at MilitaryCrisisLine.net, or send a text to 838255 to receive free, confidential support.

More than 6.4 million calls
More than 269,000 texts
More than 772,000 chats
More than 1.2 million referrals to VA suicide prevention coordinators
More than 248,000 dispatches of emergency services Data last updated 10/2022

The Veterans Crisis Line’s most recent initiatives build on the idea that support should be available after a Veteran’s initial contact with the Veterans Crisis Line:

  • Caring Letters: Launched in 2020, the program focuses on mailing letters to Veterans during the year after their initial documented call to the Veterans Crisis Line. This initiative has been found to reduce the rate of suicide death, attempts, and ideation and provides a unique opportunity to help save Veteran lives beyond the call.
  • Peer Support Outreach Call Center: Opened in 2021, this center is staffed by trained Veterans who proactively reach out to Veterans Crisis Line callers who might benefit from additional intervention. Studies show that Veterans who have peer mentors are more likely to keep their VA appointments, access additional treatment methods, and meet other important health benchmarks. With this in mind, peer specialists give Veterans a sense of empowerment, help reduce stigma, and provide guidance on self-help and goal setting.

The Veterans Crisis Line continues to grow and evolve to find the most effective ways to serve Veterans and their loved ones.

A woman looking to the right on her cell phone.

Here when you need us

If you need to speak with a crisis responder, call now.

Dial 988 then Press 1

How It Works

Your call to the Veterans Crisis Line is free and confidential, and you decide how much information to share. Support doesn't end with your conversation. Our responders can connect you with the resources you need.

Privacy and Security

The Veterans Crisis Line is a confidential, secure resource. You choose whether to share personal information.