The Veterans Crisis Line text-messaging service does not store mobile phone numbers of users who access information via text message (SMS). We do not collect any personally identifiable information about users without their permission. Any personally identifiable information collected with the user’s consent will never be shared with other users of the system nor will they be distributed outside the system, unless required by law.
The Veterans Crisis Line text-messaging service does not charge for texting to 838255. Message and data rates may apply.