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The caring professionals at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances. Many of the responders are Veterans themselves and understand what Veterans and their families and friends have been through and the challenges Veterans of all ages and service eras face.
Since its launch in 2007, the Veterans Crisis Line has answered more than 975,000 calls and made more than 32,500 life-saving rescues. In 2009, the Veterans Crisis Line added an anonymous online chat service and has engaged in more than 127,000 chats. In November 2011, the Veterans Crisis Line introduced a text-messaging service, and has since responded to more than 15,000 texts—providing another way for Veterans to connect with round-the-clock support.
In 2011, the National Veterans Suicide Prevention Hotline was renamed the Veterans Crisis Line to encourage Veterans and their families and friends to make the call. People who know a Veteran best may be the first to recognize emotional distress and reach out for support when issues reach a crisis point—and well before a Veteran is at risk of suicide.
To make sure all Veterans and their loved ones are aware of the Veterans Crisis Line, VA is coordinating with communities and partners nationwide to let Veterans and their loved ones know that support is available whenever, if ever, they need it.